The Little Company Physiotherapy seal TLC Physio Book

Rehab.Rebuild.Perform.

One-to-one physiotherapy from The Little Company Physiotherapy, built around you and your goals.

  • MSK
  • Sports rehab
  • Post-op recovery
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What we help with

Services

Physiotherapist assessing hip movement on the treatment table

MSK

Assessment and treatment of muscle, joint, tendon and ligament problems, from a sudden strain to pain that keeps coming back.

Back, neck, hip, knee, shoulder and more.

Weighted split squat with a kettlebell during rehab

Sports rehab

Rehabilitation that gets you training and competing again, with a plan shaped around the demands of your sport.

Return to running, lifting, court and field.

Physiotherapist guiding hip movement on the treatment table

Post-op recovery

Structured rehabilitation after surgery, working with your surgeon's guidance to rebuild strength and movement step by step.

Knee, hip, shoulder and other procedures.

Where we work

Clinic and gym

Hands-on assessment in the treatment room, then strength and rehab work in the gym as you progress.

TLC Physio treatment room with plinth and anatomy charts Hands-on manual therapy to the lower back Loading a barbell in the rehab gym Smiling client using a foam roller

How it works

Your treatment

Every assessment and treatment plan is individualised to you. Physiotherapy cannot guarantee a particular outcome, and your plan can change as you progress.

  1. AssessmentWe look at your presentation, your goals and what the assessment findings show.
  2. An individual planTreatment, exercise and manual therapy where appropriate, agreed with you before we start.
  3. Active rehabilitationCompleting the agreed exercises and following advice is an important part of your recovery.
  4. Review and adjustYour plan changes with your progress. If something falls outside physiotherapy, we will advise you to seek assessment from another healthcare professional.

Between appointments

Your rehab programme

Your exercises are set up in Physitrack, so you have them on your phone with video demonstrations, sets and reps, and a place to track how each session feels.

After your appointment, Holly sends your programme by email or WhatsApp, whichever you prefer. Completing the agreed exercises is an important part of your recovery, and your programme changes as you progress.

About the Physitrack app

Before your appointment

Policies

Cancellation and appointments

Please give at least 24 hours' notice if you need to cancel or rearrange your appointment.

Cancellations made with less than 24 hours' notice, and non-attendance or no-shows, may be charged 100% of the appointment fee.

Late arrival may result in a shortened appointment so the next client is not affected.

Payment is due at your appointment. Exceptional circumstances may be considered at TLC Physio's discretion.

Your consent

Before treatment, we will obtain appropriate consent for:

  • Physiotherapy assessment
  • Treatment
  • Exercise and rehabilitation
  • Manual therapy where appropriate
  • Recording relevant clinical information
  • Necessary information sharing
  • Electronic communication where applicable

Consent to treatment and consent to data processing are separate. Agreeing to treatment does not automatically mean consent to every form of data processing.

Privacy and your data

TLC Physio may collect your name and contact details, relevant health and medical information, assessment and treatment information, appointment details, payment information where applicable, and correspondence with TLC Physio.

This is used to provide your care, maintain appropriate clinical records, manage appointments, communicate with you, process payments and meet legal and professional obligations.

Clinical records are securely managed through systems including Cliniko and Physitrack where appropriate.

We may contact you by email or WhatsApp where appropriate. These methods are not completely risk-free, and you can choose whether to use them.

Information is only shared where appropriate and lawful: when necessary for your care, with another healthcare professional, where required by law, or where there is a relevant safeguarding or safety concern.

Records and your rights

Clinical records for Scottish adult physiotherapy clients are planned to be kept for at least 6 years after the last treatment, subject to applicable legal and professional requirements.

You have rights over your personal data, including the right to request access to your information and to raise concerns about how it is handled. Our full privacy policy explains your rights and how your information is managed.

Complaints

We want to hear from you. If you have a concern about your experience or treatment, please contact Holly at TLC Physio in the first instance.

holly@tlcphysio.co.uk

This gives us the opportunity to understand your concern, investigate it and work towards resolving it. Data protection concerns can also be raised with the Information Commissioner's Office (ICO) where appropriate.

TLC Physio is not an emergency service. If you have an urgent or potentially serious medical problem, contact the appropriate NHS or emergency service rather than relying on TLC Physio. Your safety always comes first.

Get in touch

Book or contact

Book your appointment online through Cliniko. For any questions before you book, email Holly.

Book online

Choose a time that suits you and book straight into Holly's diary.

Book an appointment

Email holly@tlcphysio.co.uk

Please keep detailed medical information for your appointment. Email is not completely risk-free.